CLOUDBOOST / SUPPORT
Keep your purchase private. Get back to playing.
Get private CloudBoost license help, recover your purchase and move PRO to a replacement Mac. Keep keys and receipts out of public issues.
- Keep the original purchase email and license key. Search your inbox for CloudBoost and Payhip; use the download link in the receipt to recover the purchase.
- If you use CloudBoost 5.1 or later and still have the old Mac, stop your session and open Session Center → License & support → Release this Mac. Wait for server confirmation before activating on the replacement. Earlier versions and lost-device cases need private support.
- If the old Mac is unavailable or release fails, use the private Payhip contact form. Include your CloudBoost/macOS versions and, for a purchase lookup, the checkout email and order number if available. Do not send your full license key, passwords or card details.
Cannot find your Payhip purchase email? Check spam and search for Payhip. Their purchase-recovery guide explains how to request the receipt again. This recovers purchase access; it does not transfer a Mac activation or upgrade a 4.x license.
The Payhip contact form is an alternative if Discord is unavailable. Device transfers are reviewed against the original purchase; sending a message does not automatically transfer or upgrade a license.
PRO 5 starts at US$12 once for one Mac. Higher payment is optional and includes the same features. Existing PRO 5 keys cover 5.x. Everyone coming from 4.x needs a new PRO 5 purchase; previous purchases remain valid in 4.x.